Cancellation Policys

Information on the exercise of the right of cancellation in relation to the TERMS

1. Right of cancellation

You have the right to cancel this Agreement without indicating reasons within fourteen days. The cancellation period is fourteen days from the day

• on which you or a third party appointed by you, which is not the carrier, has/have taken possession of the goods.
• in the case of an Agreement concerning several goods, which are ordered in a single standard purchase order and delivered separately, as from the day on which you or a third party appointed by you, which is not the carrier, has/have last taken possession of the goods.
  To exercise your right of cancellation you must inform

The Finest Only GmbH
Hardtgasse 6 Top 14, A-1190 Wien
Tel: +43 664 9662742
E-Mail: office@finestfoodage.com
Commercial register number: FN 471482g
Commercial register court: Vienna Commercial Court / Handelsgericht Wien

through an unambiguous declaration (e.g. a letter sent by mail or an e-mail) about your decision to cancel this Agreement. You can use the attached model cancellation form for this, which however is not prescribed.
After receipt of the cancellation, you will be sent a confirmation about the receipt of this cancellation by The Finest Only GmbH.
For observance of the cancellation period it is sufficient for you to send the notification about the exercise of the right of cancellation within the cancellation period.

2. Consequences of the right of cancellation

If you cancel this Agreement, The Finest Only GmbH must pay back to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have selected a different type of delivery than the cheaper standard delivery offered by The Finest Only GmbH) concurrently (“Zug um Zug”) against the resetting of the services received without undue delay and no later than within fourteen days from the day on which the notification on your cancellation of this Agreement has been received by The Finest Only GmbH. The Finest Only GmbH is entitled to set-off against any services to be provided by you. For the repayment, The Finest Only GmbH uses the same means of payment that you have used at the time of the original transaction, unless another means of payment was expressly agreed; in no case will you be charged fees for this repayment.
The Finest Only GmbH may refuse the payment until it has received the goods again or until you have provided documented evidence that you have sent back the goods to the correct address, depending on which is the earlier time.
You must send back or hand over the goods to The Finest Only GmbH without undue delay and in any case no later than within fourteen days from the day on which you inform The Finest Only GmbH about the cancellation of this Agreement. The period is observed when you forward the goods before the expiry of the fourteen-day period.
You will bear the immediate costs of sending back the goods. You must only pay for any loss of value of the goods, if this loss of value is attributable to a handling of them that is not necessary for the check of the nature, characteristics and mode of function of the goods.

3. Model cancellation form

If you would like to cancel the Agreement, then please fill in this form and return it to us at:

Download: cancellation-form.pdf